Hertz Rental Alerts Terms and Conditions

The Short Message Service (SMS) is a means of sending short messages to and from mobile devices. SMS are often referred to as "text messages" and that is how they are referred to here. Please read the following terms and conditions regarding Hertz Rental Alerts:

Privacy Policy. Please click on the following link:
https://www.hertz.com/rentacar/navigation/templates/privacyPolicyView.jsp

Usage

Text messages are distributed via third party mobile network providers and, as a result, Hertz 24/7 cannot control certain factors relating to message delivery. Depending on the recipient's mobile provider service, it may not be possible to transmit the text message to the recipient successfully.

Hertz 24/7 does not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures. Five messages per day per request may be sent. An additional five messages per day per request may be sent if there is a change to the reservation. If you opt out of Hertz Rental Alerts by replying STOP (see below), you will be sent one additional text message confirming your opt-out.

The following text messages can be sent for a particular reservation:

Confirmation of enrollment
Confirmation of a reservation
Cancellation of a reservation
Advise vehicle details prior to pick up
Advise change to vehicle details prior to pick up
Approve / Deny a reservation made under a business account
New invoice

The following text messages will be sent resulting from a change to your reservation:

Modification of reservation details
Modification of vehicle details

Opt-in

To opt-in, please text YES to 53952. You may receive 5 messages per day per request. You can also opt-in by updating your Hertz Rental Alerts preference in 'My Account' in the 'Account Details' tab.

Opt-out

To opt-out at any time, send STOP to 53952. To receive more information, send HELP to 53952. You can also opt-out by updating your Hertz Rental Alerts preference in 'My Account' in the 'Account Details' tab.

Change of mobile phone number

If you choose to change the mobile phone number on your Hertz 24/7 profile, you will need to opt in and respond to the Text opt in message again. If you change the mobile phone number to a non-US number you will automatically be opted out of receiving messages by Text.

Fees

Hertz 24/7 does not charge a fee for this service. However, we are not responsible for any charges from a person’s service provider that may result from our providing this service. Message and data rates may apply. It is the user's responsibility to check with their individual carrier, as other charges may apply. Hertz 24/7 assumes no responsibility for charges incurred by signing up for this text-messaging service. Any text-messaging fees that you incur will be billed on your individual wireless bill.

Help

At any time, you can get additional help by texting the word HELP to the short code 53952 in response to any Hertz 24/7 message via Text from your mobile device. Or you can call 1-877-654-4400.

Compatible carriers include: AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, U.S. Cellular, and Cellular One.

Hertz 24/7

Hertz 24/7, with On Demand technology, provides self-service vehicle access to cars conveniently located in your neighborhood, at the airport, or even near the office. Rent a car by the hour, day or week, with fuel and insurance included, anytime you need. Hertz’s hourly car rental service offers a variety of luxury cars, hybrids, electric cars, even van and truck rentals, across the U.S., Europe, Australia, and is available 24 hours a day, 7 days a week. Going one way to the airport? Get there at your own pace for less with hourly car rental from Hertz 24/7. Just Book. Swipe. Go!